Entry Level Ops Manager are leaders that drive sales, service, and operational excellence in the Location. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life. A Shift Supervisor will perform some coaching/training functions, direct the execution of merchandising standards, and provide overall Zone supervision during assigned shifts.
Assist management with customer service, merchandising and inventory to drive sales. Open and close the store, promoting a positive working environment for the staff, and ensuring the highest level of customer service. Maintain superior knowledge of store products, resolve customer concerns, and partner with store leadership team when needed. Complete shift opening/closing cash counts and related paperwork, ensure visual standards are followed and ensure a safe environment for customers and employees. Previous experience as a Supervisor may be required.
Customer service experience and product knowledge, particularly with books and book authors. Must be a book reader or preferably have previous experience working at bookstores. Must enjoy fast-paced working environment. May be required to receive merchandise and created displays and planograms.
Provides excellent customer service by greeting and assisting customers with their needs. As a cashier you will run a register and complete daily tasks that are assigned to you. Tasks will include folding shirts, stocking coolers, filling displays in the store and cleaning.
Provides excellent customer service by greeting and assisting customers with their needs. As a replenisher you will be stocking multiple stores. All travel essentials stores are supported by their own stockroom located on each airside. Replenishing the store and completing daily assigned tasks all fall under your job description.
Ensure customers receive an unforgettable experience by providing the highest level of customer service and selling through customer engagement. Demonstrate superior product knowledge, answer customer questions, make product recommendations and increase sales. Process sales transactions quickly and accurately.